HELP HUB
Help Hub
Everything you need to choose, measure and fit your shutters with confidence — written to help you get it right the first time.
Measuring Guide
Recess, bay and non-recess windows — how to get every measurement right the first time.
Will Your Handle Hit Your Shutters?
The 30-second straight-edge check to do before you order — and the two fit options if your handle projects.
Sash Windows & French Doors
Mid-rail alignment, sash weight pockets and door-handle clearance — the extra checks these openings need.
Self-Fitment Guide
Which fitting method is yours, the tools you'll need, and how to fit safely and securely.
Choosing the Right Fixings
Brick, thermal block, timber studs, dot-and-dab or steel lintels — the fixing strategy for every UK wall type.
Using Horseshoe Packers
Keep your frame square, level and plumb on uneven walls — how to position and stack packers properly.
Hybrid Polymer Adhesive
The right way to bond trims and tricky spots — and why screws always carry the structural weight.
Filling Gaps & Masking Edges
The 6-step tape-and-fill method for deep gaps behind the frame, with a clean painted finish.
"Before You Drill" Checklist
The 12-point printable sanity checklist — dry fit, verify, then drill with confidence.
UK Home Types Guide
Victorian sashes, 1930s bays, new-build casements — what to look for depending on your home.
Troubleshooting & Care
Adjustments, cleaning, and keeping your shutters in perfect condition for years.
FAQ
Ordering, lead times, collection, materials, warranty and trade account questions.
Cost Guide
How our pricing works, what drives the cost up or down, and what you can expect to pay.
Can't Find What You Need?
Our team is happy to help with questions about our guides, styles and collections, or your order — general and sales enquiries welcome.
Ready to order?
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Design & OrderMade to your measurements — bespoke orders carry no 14-day cancellation right. Covered by our guarantee — see the guarantee terms.